Dynamics 365 CRM Add-ons
DYNAMICS 365 CRM
Extend and enhance your Dynamics 365 CRM solutions.
Tailor Dynamics 365 Customer Engagement to meet your business needs with trusted third-party and Microsoft-certified solutions. From plug-ins to advanced industry-specific apps, we help you expand your Dynamics 365 CRM capabilities across Sales, Customer Service, Marketing, and Customer Insights.
Whether you’re looking for smarter lead management, more personalised communications, AI-driven customer insights and automation, or omni-channel service tools – there’s an ecosystem of apps and extensions designed to work seamlessly with Dynamics 365.
Walkerscott partners with leading solutions providers to bring you the right tools to improve usability, fill functional gaps, and drive more value from your Customer Engagement investment.
Why use Dynamics 365 CRM add-ons, plugins, or extensions?
The out-of-the-box functionality of Dynamics 365 Customer Engagement is powerful, but every business operates differently. Customising the platform with targeted enhancements allows teams to work more efficiently and deliver better customer experiences.
The right extensions allow you to go beyond the standard CRM capabilities – delivering tailored workflows, better reporting, and streamlined customer journeys.
Walkerscott can help you evaluate and implement add-ons to suit your needs.
Industry-specific or process-specific add-ons
Data enrichment tools and analytics plug-ins
AI-enabled sales and service extensions
Integration layers for third-party platforms
Marketing automation apps and connectors
Supercharge Dynamics 365 CRM with MS‑CRM Add‑Ons.
Streamline Dynamics 365 CRM with document automation, smart attachment storage, powerful global search, and productivity tools that simplify user workflows and reduce costs.
Enable CPQ, document automation & integrated e-commerce in Dynamics 365.
Enable guided product configuration, templated documents, and online selling, fully synchronised with your Dynamics 365 CRM and digital channels.
Collect verified AU/NZ addresses instantly in Dynamics 365.
Add AddressFinder’s predictive postcode search, suite-level validation, and Dynamics 365 CRM integration to improve accuracy and streamline data entry.